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Information on Covid-19

On the website www.covid.is , you can find information for the public about the COVID-19 virus epidemic. The website is made available by the Directorate of Public Health and the Department of Civil Protection and Emergency Management.

Important notices and information about municipality services

In light of the emergency alert level from the Department of Civil Protection currently in force for the COVID-19 virus, Hafnarfjarðarbær has implemented necessary measures aimed at prioritising projects and protecting the foundations of Hafnarfjarðarbær's services in order to sustain publically important services and operations. All the measures taken by the municipality have been aimed at ensuring the safety of residents and staff, with a focus on the services that must be uninterrupted at all response levels. Hafnarfjarðarbær has 70 operational units. Management from the schools, homes and institutions have already activated their contingency plans and have made a co-ordinated response in accordance with the recommendations and instructions of the Directorate of Health, the Chief Epidemiologist and the Civil Protection Service. 

Hafnarfjarðarbær's Emergency Board

The Hafnarfjarðarbær Emergency Board is working and meeting on a regular basis whilst the emergency level of the Department of Civil Protection is in effect due to the COVID-19 virus epidemic.

Emphasis on answering by phone, via online chat, e-mail and Facebook

Customers who have business with the service centre and the Hafnarfjarðarbær customer service centre are encouraged to send an e-mail to hafnarfjordur@hafnarfjordur.is, speak with staff in the online chat room at www.hafnarfjordur.is, send a suggestion via the suggestion portal or call 585-5500, in order to restrict visits to the offices. Detailed information on the municipality's activities can be found on Hafnarfjarðarbær's website www.hafnarfjordur.is and application forms and documents on My Pages. On the web, you can also find the online chat service, which is open at the same time as the service centre, from 8:00–16:00 every weekday. You can contact us on Facebook: https://www.facebook.com/hafnarfjardarbaer/, where messages are answered during normal opening hours.

The municipality's response for all operational units

 

  • Definition of groups. Operational units have been divided into sections in order to minimise the number of people and contact between them, and emphasis is placed on working from home for those who can.
  • Limited movement and meetings between employees. Emphasis is placed on telephone meetings, and movement between operational units and quarantine units is prohibited.
  • Cleanliness at workstations. All common contact surfaces are disinfected regularly.
  • Events and briefings. All events have been cancelled, moved online or postponed indefinitely. Organisational briefing meetings will be live streamed.
  • Interviews and meetings at the town hall or at Norðurhella. Emphasis is placed on processing requests, papers and cases online. In necessary cases, guests are welcomed to the service centre at Strandgata 6 or at the service centre at Norðurhella 2 during opening hours from 8:00–16:00 every weekday. Greetings should be a smile but not a handshake, and all common contact surfaces are disinfected after each visit.

 

Important information about municipality's services

After-school shuttle service

  • In view of the fact that all sports activities are cancelled during the public gathering ban, the after-school shuttle service will be suspended.

Asylum seekers

 

  • Hafnarfjarðarbær is responsible for 60 asylum seekers, and employees are in regular contact with that group electronically or by telephone to inform about the state of affairs and provide the necessary services.

Child Protection Services

 

  • Child Protection Services is part of the basic service that remains uninterrupted at all levels of response. There has been no change in service at Hafnarfjörður's Child Protection Services. The aim of the Child Protection Services is to ensure that children living in unacceptable conditions or children jeopardising their own health and development receive the necessary help.
  • A notification to the Child Protection Services is not a complaint, but rather it is a request for assistance for the child or family in question which the notifier considers to be in need of assistance. A notification can be sent by e-mail to: barnavernd@hafnarfjordur.is.
  • There is a joint stand-by shift for Child Protection Services in Hafnarfjörður, Kópavogur and Garðabaer who care for children who are domiciled or reside there. Contact with the stand-by shift is through the emergency line 112.

Community centres for adolescents

 

  • Emphasis is placed on the community centres being open electronically and thus supporting all kinds of projects that promote communication and young people's activities. The department managers of each school examine solutions within their school and present them specifically.

Daycare centres and ban on visits

 

  • Daycare centres at Solvang were closed after the Department of Civil Protection alert was issued.
  • The daycare centre at Hrafnista is open, as is the daycare training centre at Drafnarhús.
  • A ban on visiting has been put in place at Hrafnista care home in Hafnarfjordur and at Solvang.

Daycare Parents

 

  • Daycare parents in Hafnarfjörður are self-employed but receive work permits under certain conditions and are subject to regular supervision by the administrator, i.e. Hafnarfjarðarbær.
  • All documents and instructions sent out from the Education and Public Health Department of the Civil Protection Department due to COVID-19 are sent to daycare parents. Office staff have been dealing this week with issues relating to the problems that have arisen with the placement of children with daycare parents.

Kletturinn

 

  • The Leisure Time Club Kletturinn, which offers a wide range of leisure activities for children and young people with disabilities (grades 5–10), is open from 13:00–17:00 every weekday.

Lækurinn – a place for people with mental health problems

 

  • The Hafnarfjarðarbær Emergency Board decided to temporarily close the municipality's offices that provide services and activities for people who are in a vulnerable position or with underlying illnesses in light of the emergency alert level of the Department of Civil Protection.
  • Operations in Lækurinn have been down since 7 March when the alert level of the Department of Civil Protection was issued.

Museums: Hafnarfjörður Library, Hafnarborg and Hafnarfjörður Museum

 

  • All municipal museums are closed as of Tuesday, 24 March after tougher rules on public gatherings were issued by the Minister of Health in accordance with the proposal of the Chief Epidemiologist.
  • Electronic storytelling, guides and other entertainment are being examined, which is advertised specifically at all relevant places.

Music School

 

  • Classes in instrumental teaching and singing instruction take place on the music school or school band premises.
  • Group sessions such as band lessons, group exercises, music meetings, preschool and music lessons have been cancelled.
  • All events related to the Hafnarfjörður Music School are cancelled.
  • These criteria also apply to music students over the age of 18.
  • Emphasis is placed on ways to maintain activity regardless of absence and the cancellation of music lessons.
  • There is no music teaching in primary schools. The students who were taught in primary schools are invited to change locations to Strandgata.

 

Nursery schools

 

  • Nursery schools may keep schools running, provided that children are kept in groups which are as small and as separated from each other as possible.
  • The arrangement assumes the division of employees and groups of children into quarantine units A and B, where all children attend every other day and thus receive 50% nursery school attendance during the week. Employees and children in each unit do not meet anyone other than those in their unit.
  • There is a separate management unit at each nursery school, and management teams divide themselves into groups with remote working and on-site work.
  • Food menus have been simplified and are exclusively eaten within departments.
  • Toys in use are disinfected regularly. All other toys that are difficult to clean have been removed from use.
  • Emphasis is placed on specifically cleaning contact services and door knobs. The use of buildings has been defined and the emphasis in cleaning changed.
  • Two options are available for priority children, and the choice depends on the possibilities, housing and manpower at each nursery school: 1) Priority children grouped together and form one department regardless of age, and 2) Priority children continue to belong to their department (unit) and thus only mingle with two groups.
  • Service fees will be amended in line with the percentage reduction in service. In cases where nursery and primary school services are cancelled or services reduced as a result of a strike, public gathering ban or quarantine or due to the quarantine of employees or for other comparable reasons, fees for the services in question will be adjusted according to the rate of the reduction. Then, in cases where children cannot take advantage of the services due to quarantine or illness, the fees will be proportionally adjusted. If parents choose not to use the services, e.g. referring to the authorities' recommendation that parents and guardians keep their children at home if possible, the same applies. The decision is temporary and is valid until the end of May 2020. A review will be carried out taking into account the situation, and the decision will be announced again no later than 15 May.

Port of Hafnarfjörður

 

  • Emphasis is placed on keeping port areas open for ships and services, as much as possible, to ensure access to the country.
  • Port offices and weighing houses are closed to all unauthorised traffic.

 

Primary schools

 

  • Primary schools may maintain school activities on the condition that no more than 20 students are taught in the same room and that students do not mix between groups, e.g. in the cafeteria or during breaks, and that the relevant staff are in the same school room as the children.
  • Attending school provides structure and routine in the lives of children during the public gathering ban.
  • The school is divided into units according to teaching levels (youngest, middle and upper), special departments and management.
  • Students in a special department attend at their normal school room (defined as a separate unit) with their staff. It is taken into consideration that within the special departments are sensitive groups, and disturbances to the organisation of these departments should be avoided as much as possible. It is preferable that students attend every day for as long as possible.
  • Employees should not move between units, should arrive at their unit in the mornings and should stay there during teaching.
  • Unit supervisors (department heads of the teaching units) open and close units, as well as letting students in and out of the units.
  • The school library and computer rooms are closed to students.
  • Each student receives one hour per day in attendance at school and organised teaching under the guidance of teachers outside of school. Students do not arrive at school until just before the start of teaching. Each primary school informs parents and guardians on the teaching arrangements for each school year.
  • All normal teaching in arts and crafts has been cancelled.
  • Sports and swimming lessons are in the form of exercise on the school grounds, in school rooms or with other outside teaching.
  • Meals are available to all students at the youngest levels and for the first and second grade students at the after-school centre. Fruit is available for older students.
  • Emphasis is placed on specifically cleaning contact services and door knobs. The use of buildings has been defined and emphasis in regards to cleaning changed.
  • Two options are available for priority children in the first and second grade, and the choice depends on the possibilities, housing and manpower at each school: 1) Priority children are in their class (unit) and then continue to their after-school centre and therefore only mingle with two groups, and 2) Priority children are grouped together and form one department regardless of age.
  • Service fees will be amended in line with the percentage reduction in service. In cases where nursery and primary school services are cancelled or services reduced as a result of a strike, public gathering ban or quarantine or due to the quarantine of employees or for other comparable reasons, fees for the services in question will be adjusted according to the rate of the reduction. Then, in cases where children cannot take advantage of the services due to quarantine or illness, the fees will be proportionally adjusted. If parents choose not to use the services, e.g. referring to the authorities' recommendation that parents and guardians keep their children at home if possible, the same applies. The decision is temporary and is valid until the end of May 2020. A review will be carried out taking into account the situation, and the decision will be announced again no later than 15 May.

 

Primary school after-school centre

 

  • Actively participate in collaboration with the schools and provide activities for first and second grades.
  • It is proposed that students in each unit stay together at the after-school centre for the day. All after-school centres in Hafnarfjörður are open until 15:00.
  • Service fees will be amended in line with the percentage reduction in service. In cases where nursery and primary school services are cancelled or services reduced as a result of a strike, public gathering ban or quarantine or due to the quarantine of employees or for other comparable reasons, fees for the services in question will be adjusted according to the rate of the reduction. Then, in cases where children cannot take advantage of the services due to quarantine or illness, the fees will be proportionally adjusted. If parents choose not to use the services, e.g. referring to the authorities' recommendation that parents and guardians keep their children at home if possible, the same applies. The decision is temporary and is valid until the end of May 2020. A review will be carried out taking into account the situation, and the decision will be announced again no later than 15 May.

Social activities for the elderly

 

  • The Hafnarfjarðarbær Emergency Board decided to temporarily close the municipality's offices that provide services and activities for people who are in a vulnerable position or with underlying illnesses in light of the emergency alert level of the Department of Civil Protection.
  • Social activities for senior citizens at Hraunsel, Flatahraun 3, Hjallabraut 33 and Sólvangsvegur 1 have been suspended since 7 March after the Department of Civil Protection alert was issued.
  • All organised leisure and sports activities for senior citizens are suspended.

Support services for the elderly – home services

 

  • The Hafnarfjarðarbær Emergency Board decided to temporarily close the municipality's offices that provide services and activities for people who are in a vulnerable position or with underlying illnesses in light of the emergency alert level of the Department of Civil Protection.
  • Support services are intended for those living in their own homes and who can no longer take care of household chores and personal care themselves. It may be due to impaired ability, circumstances, illness, disability, childbirth or other reasons. Services are provided following a comprehensive assessment of the applicant's service needs.
  • There has been little change in home services to those who have registered services and request the service.
  • Emphasis has been placed on supporting the elderly regarding providing meals, and measures to prevent isolation are also underway.
  • The elderly who are registered for the service in the municipality receive a phone call, and emphasis is placed on being in contact with persons who were in the daycare centre at Solvang, which is now closed.

Support services for the elderly – meals

 

  • Home food delivery is available to those who cannot prepare food for themselves in the short or long term. Food deliveries are available daily throughout the year or on selected days, and the meal is home delivered.
  • Cafeterias at Hjallabraut and Sólvangsvegur were closed on 7 March after the Department of Civil Protection alert was issued. Contact was made with those who have used the cafeteria service, and they were offered home food delivery.
  • Emphasis has been placed on supporting the elderly regarding providing meals, and measures to prevent isolation are also underway.

 

Swimming pools, sports centres and fitness centres

 

  • All of Hafnarfjörður's swimming pools, sports centres and fitness centres are closed as of Tuesday, 24 March after the tightened rules on public gatherings were issued by the Minister of Health in accordance with the proposal of the Chief Epidemiologist.
  • This applies to all municipal swimming pools; Ásvallalaugar, Suðurbæjarlaugar and Sundhallar Hafnarfjörður; and all sports halls, sports centres and fitness centres.

 

Waste collection

 

  • The waste collection calendar is followed, and waste collection is currently according to plan – see the municipal waste management calendar and the division of neighbourhoods.
  • Residents of Hafnarfjörður are kindly requested to deliver sorted plastic in the appropriate bags to the neighbourhood drop-off containers or directly to the recycling centres until otherwise notified.
  • Here you can find information about the neighbourhood drop-off containers and recycling centres in the capital area.
  • Generally, waste should be in tightly sealed bags and bins must not be overfilled.
  • In homes where an infected person is staying, care must be taken that all garbage is in well-sealed bags. High-risk waste such as tissues must be in tightly closed, non-ripped and sealed bags and placed in the grey bin for general waste.
  • Excess waste that does not fit in the bins must be taken by residents to recycling centres.
  • Residents in Hafnarfjörður are kindly requested to comply with this requirement to reduce the likelihood of waste collection staff being infected and to reduce the likelihood of municipal waste collection being impacted due to the epidemic.

 

Work and activity-focused support services for people with disabilities

 

  • The Hafnarfjarðarbær Emergency Board decided to temporarily close the municipality's offices that provide services and activities for people who are in a vulnerable position or with underlying illnesses in light of the emergency alert level of the Department of Civil Protection.
  • Although certain operational units have been closed, service to users have not been cancelled; instead the service has been tailored to the needs of each individual.
  • The activities at the rehabilitation centre in Bæjarhraun have been unavailable since 7 March when the emergency alert level of the Department of Civil Protection was issued.
  • Operations at the Geitunga vocational centre have been tailored to the needs of each individual since 7 March when the alert level of the Department of Civil Protection was issued.
  • Operations at the Vinaskjól centre have been tailored to the needs of each individual since 7 March when the alert level of the Department of Civil Protection was issued.
  • Minimum service has been maintained at the short-term accommodation in Hnotuberg since 7 March when the alert level of the Department of Civil Protection was issued.

 

Services

Hafnarfjörður is Iceland's third largest town, with a population of over 29,800. A progressive municipality that focuses on ensuring a family-friendly environment, Hafnarfjörður provides exemplary services and supports a dynamic economy.

Hafnarfjörður´s local authority prioritises electronic services, providing residents and visitors with secure 24 hour internet access from all locations. This allows them to resolve issues or do business online at their own convenience.

Hafnarfjörður's service centre, located at Strandgata 6, is the gateway to all the town´s departments and institutions and is the simplest way to access information and services.

The service center is open every working day between 08:00 and 16:00. Tel. 585 5500