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Information on Covid-19

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On the website www.covid.is , you can find information for the public about the COVID-19 virus epidemic. The website is made available by the Directorate of Public Health and the Department of Civil Protection and Emergency Management.

Important notices and information about municipality services

In light of the emergency alert level from the Department of Civil Protection currently in force for the COVID-19 virus, Hafnarfjarðarbær has implemented necessary measures aimed at prioritising projects and protecting the foundations of Hafnarfjarðarbær's services in order to sustain publically important services and operations. All the measures taken by the municipality have been aimed at ensuring the safety of residents and staff, with a focus on the services that must be uninterrupted at all response levels. Hafnarfjarðarbær has 70 operational units. Management from the schools, homes and institutions have already activated their contingency plans and have made a co-ordinated response in accordance with the recommendations and instructions of the Directorate of Health, the Chief Epidemiologist and the Civil Protection Service. 

Hafnarfjarðarbær's Emergency Board

The Hafnarfjarðarbær Emergency Board is working and meeting on a regular basis whilst the emergency level of the Department of Civil Protection is in effect due to the COVID-19 virus epidemic.

Emphasis on answering by phone, via online chat, e-mail and Facebook

Customers who have business with the service centre and the Hafnarfjarðarbær customer service centre are encouraged to send an e-mail to hafnarfjordur@hafnarfjordur.is, speak with staff in the online chat room at www.hafnarfjordur.is, send a suggestion via the suggestion portal or call 585-5500, in order to restrict visits to the offices. Detailed information on the municipality's activities can be found on Hafnarfjarðarbær's website www.hafnarfjordur.is and application forms and documents on My Pages. On the web, you can also find the online chat service, which is open at the same time as the service centre, from 8:00–16:00 every weekday. You can contact us on Facebook: https://www.facebook.com/hafnarfjardarbaer/, where messages are answered during normal opening hours.

The municipality's response for all operational units

 

  • Definition of groups. Operational units have been divided into sections in order to minimise the number of people and contact between them, and emphasis is placed on working from home for those who can.
  • Limited movement and meetings between employees. Emphasis is placed on telephone meetings, and movement between operational units and quarantine units is prohibited.
  • Cleanliness at workstations. All common contact surfaces are disinfected regularly.
  • Events and briefings. All events have been cancelled, moved online or postponed indefinitely. Organisational briefing meetings will be live streamed.
  • Interviews and meetings at the town hall or at Norðurhella. Emphasis is placed on processing requests, papers and cases online. In necessary cases, guests are welcomed to the service centre at Strandgata 6 or at the service centre at Norðurhella 2 during opening hours from 8:00–16:00 every weekday. Greetings should be a smile but not a handshake, and all common contact surfaces are disinfected after each visit.

Restrictions to be gradually lifted starting 4 May

At a press conference on the 21. of April , the Prime Minister, the Minister of Health, and the Minister of Justice introduced steps to lift the restrictions currently in place in Iceland due to the COVID-19 outbreak. The Minister of Health announced her decision to ease restrictions on larger gatherings and limitations on schools and preschools. As of 4 May, larger gatherings will be limited to 50 people, instead of 20, and service providers, such as hair salons and dentists, will be able to open their doors again. High schools and universities will reopen with certain limitations, while elementary schools and preschools will return to normal. The decision is based on the recommendations of the Chief Epidemiologist.

Important information about municipality's services

After-school shuttle service

  • Organised sports have started again, and the after-school shuttle service will operate according to the previously issued schedule.   

Asylum seekers

 

  • Hafnarfjarðarbær is responsible for 60 asylum seekers, and employees are in regular contact with that group electronically or by telephone to inform about the state of affairs and provide the necessary services.

Child Protection Services

 

  • Child Protection Services is part of the basic service that remains uninterrupted at all levels of response. There has been no change in service at Hafnarfjörður's Child Protection Services. The aim of the Child Protection Services is to ensure that children living in unacceptable conditions or children jeopardising their own health and development receive the necessary help.
  • A notification to the Child Protection Services is not a complaint, but rather it is a request for assistance for the child or family in question which the notifier considers to be in need of assistance. A notification can be sent by e-mail to: barnavernd@hafnarfjordur.is.
  • There is a joint stand-by shift for Child Protection Services in Hafnarfjörður, Kópavogur and Garðabaer who care for children who are domiciled or reside there. Contact with the stand-by shift is through the emergency line 112.

Community centres for adolescents

 

  • The activities of community centres will return to normal, activities will take place according to schedules and opening hours will be the same as before the ban on public gatherings. 

Daycare centres and ban on visits

 

  • The day-care centre at Hrafnista is open, as is the day-care therapy centre at Drafnarhús.  The Sólvangur day-care centre will continue to be closed. 

  • The ban on visits has been lifted in Sólvangur nursing home on the condition, however, that only one relative is allowed to visit and the visit must be pre-booked.

  • In Hrafnista in Hafnarfjörður, each resident may receive a one-hour visit. This arrangement will remain in effect for at least the first two weeks from the first relaxation of the ban. 

  • All cautionary measures will continue to be maintained by disinfecting hands and escorting visitors from the exterior door to the residents.

Daycare Parents

 

  • Daycare parents in Hafnarfjörður are self-employed but receive work permits under certain conditions and are subject to regular supervision by the administrator, i.e. Hafnarfjarðarbær.
  • All documents and instructions sent out from the Education and Public Health Department of the Civil Protection Department due to COVID-19 are sent to daycare parents. Office staff have been dealing this week with issues relating to the problems that have arisen with the placement of children with daycare parents.

Kletturinn

 

  • The Leisure Time Club Kletturinn, which offers a wide range of leisure activities for children and young people with disabilities (grades 5–10), is open from 13:00–17:00 every weekday.

Lækurinn – a place for people with mental health problems

 

  • Activities in Lækurinn will be limited in May due to COVID-19. 

  • Guests will be divided into infection prevention groups in co-operation with the manager and will be allocated particular days. 

  • To be allocated a day in the refuge in May, one of following methods must be selected: 1) telephone 585-5770, 2) send a message to the Facebook page of the group “Lækur athvarf Hafnarfirði” or 3) send an e-mail to athvarflaekur@gmail.com.

Museums: Hafnarfjörður Library, Hafnarborg and Hafnarfjörður Museum

 

  • The museums of Hafnarfjörður have been opened, and normal opening hours have been resumed everywhere.  

Music School

 

  • The operations of the Hafnarfjörður Music School have been resumed and are as normal. 

Nursery schools (Pre-schools)

 

  • Normal pre-school operations, as they were before the ban on gatherings, have been resumed in Hafnarfjörður pre-schools.
  • All children will attend their pre-school according to their normal schedule.
  • As regards parents, the access of adults to the pre-schools will continue to be limited, and we therefore ask parents to respect the 2-metre distance rule when fetching their children.
  • No decision has been made regarding graduation and the summer festival – this will be issued later.
  • Normal school services, such as team-based approaches, diagnoses and the services of psychologists, speech therapists and special education consultants, etc., have been resumed as appropriate.
  • A staff planning day will be held in all the pre-schools in Hafnarfjörður on 29 May 2020, with the exception of the Hlíðarendi pre-school, which will hold its planning day on 20 May and will be open on 29 May.
  • Service fees will be amended in line with the percentage reduction in service. In cases where nursery and primary school services are cancelled or services reduced as a result of a strike, public gathering ban or quarantine or due to the quarantine of employees or for other comparable reasons, fees for the services in question will be adjusted according to the rate of the reduction. Then, in cases where children cannot take advantage of the services due to quarantine or illness, the fees will be proportionally adjusted. If parents choose not to use the services, e.g. referring to the authorities' recommendation that parents and guardians keep their children at home if possible, the same applies. The decision is temporary and is valid until the end of May 2020. A review will be carried out taking into account the situation, and the decision will be announced again no later than 15 May.

Port of Hafnarfjörður

 

  • Emphasis is placed on keeping port areas open for ships and services, as much as possible, to ensure access to the country.
  • The Port offices and weighing houses have been opened for necessary traffic, and cautious steps are being taken toward full opening.

 

Primary schools

 

  • School activities will begin according to the approved schedule for the school winter.
  • Break times between classes will be as normal.
  • The activities of after-school centres will return to normal.
  • The activities of community centres will return to normal.
  • After-school shuttle services will begin again.
  • Lessons in the Hafnarfjörður Music School will return to normal.
  • There will not be any school festivals with parents/guardian attending this spring; only students will attend.
  • Parents/guardians are requested to use electronic communications with their school
  • Canteens will reopen and packed lunches are permitted Porridge will be on offer, as will fruit subscriptions.
  • Self-service will not begin again this term.
  • Rules on school attendance are again in force as of 4 May.
  • School services begin again on 4 May; services such as team-based approaches, diagnoses and the services of psychologists, speech therapists and education consultants and other services will be resumed as appropriate.
  • Service fees will be amended in line with the percentage reduction in service. In cases where nursery and primary school services are cancelled or services reduced as a result of a strike, public gathering ban or quarantine or due to the quarantine of employees or for other comparable reasons, fees for the services in question will be adjusted according to the rate of the reduction. Then, in cases where children cannot take advantage of the services due to quarantine or illness, the fees will be proportionally adjusted. If parents choose not to use the services, e.g. referring to the authorities' recommendation that parents and guardians keep their children at home if possible, the same applies. The decision is temporary and is valid until the end of May 2020. A review will be carried out taking into account the situation, and the decision will be announced again no later than 15 May.

 

Primary school after-school centre

 

  • The activities of after-school centres have returned to normal and will operate in accordance with attendance registrations as they were before the ban on public gatherings. 

  • Service fees will be amended in line with the percentage reduction in service. In cases where nursery and primary school services are cancelled or services reduced as a result of a strike, public gathering ban or quarantine or due to the quarantine of employees or for other comparable reasons, fees for the services in question will be adjusted according to the rate of the reduction. Then, in cases where children cannot take advantage of the services due to quarantine or illness, the fees will be proportionally adjusted. If parents choose not to use the services, e.g. referring to the authorities' recommendation that parents and guardians keep their children at home if possible, the same applies. The decision is temporary and is valid until the end of May 2020. A review will be carried out taking into account the situation, and the decision will be announced again no later than 15 May.

Social activities for the elderly

  • Social activities for senior citizens at Hraunsel, Flatahraun 3, Hjallabraut 33 and Sólvangsvegur 1 have been suspended since 7 March after the Department of Civil Protection alert was issued.
  • All organised leisure and sports activities for senior citizens are suspended.

Support services for the elderly – home services

 

  • The Hafnarfjarðarbær Emergency Board decided to temporarily close the municipality's offices that provide services and activities for people who are in a vulnerable position or with underlying illnesses in light of the emergency alert level of the Department of Civil Protection.
  • Support services are intended for those living in their own homes and who can no longer take care of household chores and personal care themselves. It may be due to impaired ability, circumstances, illness, disability, childbirth or other reasons. Services are provided following a comprehensive assessment of the applicant's service needs.
  • There has been little change in home services to those who have registered services and request the service.
  • Emphasis has been placed on supporting the elderly regarding providing meals, and measures to prevent isolation are also underway.
  • The elderly who are registered for the service in the municipality receive a phone call, and emphasis is placed on being in contact with persons who were in the daycare centre at Solvang, which is now closed. 
  • Call-ups by telephone and tablet visits will be continued. 

Support services for the elderly – meals

 

  • Home food delivery is available to those who cannot prepare food for themselves in the short or long term. Food deliveries are available daily throughout the year or on selected days, and the meal is home delivered.
  • Cafeterias at Hjallabraut and Sólvangsvegur were closed on 7 March after the Department of Civil Protection alert was issued. Contact was made with those who have used the cafeteria service, and they were offered home food delivery.
  • Emphasis has been placed on supporting the elderly regarding providing meals, and measures to prevent isolation are also underway.

 

Swimming pools, sports centres and fitness centres

 

  • All of Hafnarfjörður's swimming pools, sports centres and fitness centres are closed as of Tuesday, 24 March after the tightened rules on public gatherings were issued by the Minister of Health in accordance with the proposal of the Chief Epidemiologist.
  • This applies to all municipal swimming pools; Ásvallalaugar, Suðurbæjarlaugar and Sundhallar Hafnarfjörður; and all sports halls, sports centres and fitness centres.

 

Waste collection

 

  • The waste collection calendar is followed, and waste collection is currently according to plan – see the municipal waste management calendar and the division of neighbourhoods.
  • Residents of Hafnarfjörður are kindly requested to deliver sorted plastic in the appropriate bags to the neighbourhood drop-off containers or directly to the recycling centres until otherwise notified.
  • Here you can find information about the neighbourhood drop-off containers and recycling centres in the capital area.
  • Generally, waste should be in tightly sealed bags and bins must not be overfilled.
  • In homes where an infected person is staying, care must be taken that all garbage is in well-sealed bags. High-risk waste such as tissues must be in tightly closed, non-ripped and sealed bags and placed in the grey bin for general waste.
  • Excess waste that does not fit in the bins must be taken by residents to recycling centres.
  • Residents in Hafnarfjörður are kindly requested to comply with this requirement to reduce the likelihood of waste collection staff being infected and to reduce the likelihood of municipal waste collection being impacted due to the epidemic.

 

Work and activity-focused support services for people with disabilities

  • The operation of work and activity offers opens on 4 May but will be in a different form in May due to COVID-19. In most cases, the services will be limited.
  • Service users will be divided into infection prevention groups and will not be able to pass between groups.
  • The operation of the Habilitation Centre in Bæjarhraun will be in changed form. Due to infection prevention groupings, users will be allocated periods other than they have been used to. The number of service hours is also limited in order to be able to disinfect between group arrivals.
  • The operation of Geitungar Vocational Centre will be in changed form. Due to infection prevention groupings, the number of service hours will be limited in some cases.
  • To begin with, the operation of Vinaskjól will be half-day and service users divided into infection prevention groups.
  • Users can only attend during the time that they have been allocated – moving between groups is not permitted.

 

Services

Hafnarfjörður is Iceland's third largest town, with a population of over 29,800. A progressive municipality that focuses on ensuring a family-friendly environment, Hafnarfjörður provides exemplary services and supports a dynamic economy.

Hafnarfjörður´s local authority prioritises electronic services, providing residents and visitors with secure 24 hour internet access from all locations. This allows them to resolve issues or do business online at their own convenience.

Hafnarfjörður's service centre, located at Strandgata 6, is the gateway to all the town´s departments and institutions and is the simplest way to access information and services.

The service center is open every working day between 08:00 and 16:00. Tel. 585 5500